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Account and organisations

Your organisation owns its data. Every user belongs to one or more organisations and switches between them from the account menu; data never crosses between them.

Organisation settings

Role Can
Owner Everything, including billing and deleting the organisation
Admin Full operational access — scheduling, settings, members
Member Day-to-day use, scoped to their own work

Builders are members with a builder record attached, which is what gives them a calendar and tasks.

Invite by email from the admin area. The invitation covers both cases: someone new creates an account and joins, while an existing ShopLead user gains a second organisation and can switch between them.

Users belonging to more than one organisation switch with the org switcher. Everything — orders, builders, products, calendars — is scoped to the active one, so check which you are in before concluding that data is missing.